When an appliance breaks down, the challenge is not just finding a repair technician. Homeowners also need to understand the likely cost, whether replacement parts are available, and how quickly service can be arranged. ServicePlus Home Warranty offers service contracts for eligible appliance and home-system breakdowns, with coverage determined by the selected plan and applicable agreement.
Understanding home appliance protection plans can help you compare options without assuming every appliance or repair is covered. Start by identifying which items your plan includes and how its limits may affect a claim.
ServicePlus Gold and Platinum plans include different combinations of appliances and systems.
Gold includes specified kitchen appliances, such as ovens, ranges, cooktops, built-in microwaves, and dishwashers.
Platinum includes Gold features plus heating and air conditioning systems, clothes washers, clothes dryers, and refrigerators.
Standalone freezers, additional refrigerators, and certain other items may require optional coverage and additional fees.
Compare how each of these home appliance protection plans fits your household's appliances before selecting a plan. Coverage applies to eligible failures, not every fault or type of damage. Under the sample agreement, refrigerator coverage requires the unit to be located in the kitchen. Coverage generally applies to one unit per appliance type unless additional fees are paid.
Imagine your dishwasher breaks down while you have Gold coverage. Although the dishwasher is listed under that plan, a refrigerator in the same kitchen is not included in Gold's standard appliance list. This illustrates why checking individual items matters more than assuming all major appliances are covered together.
The ServicePlus sample agreement specifies exclusions that can affect everyday appliances:
Refrigerators: Shelves, glass, lighting, handles, and door seals are excluded. Ice makers are excluded unless optional coverage is purchased.
Washing machines: Soap dispensers, door seals, knobs and dials, and damage to clothing are excluded.
Clothes dryers: Venting and lint screens are excluded.
All covered appliances: Noise without a mechanical failure is not covered.
The agreement also requires covered items to be in good working order when coverage begins. Known and unknown pre-existing conditions, deficiencies, and defects are excluded.
The sample agreement caps liability at $1,500 per contract item. Professional-series appliances have a separate aggregate cap of $1,000. These limits can affect how home appliance protection plans pay toward a repair or replacement.
If parts are no longer available, ServicePlus may offer a cash payment instead. In certain circumstances, the agreement also allows cash back based on the depreciated value of the existing item, which may be less than the cost of buying a new appliance.
For homeowners comparing home warranty service in the US, the service process is an important part of the decision. ServicePlus accepts service requests 24 hours a day, seven days a week, by phone or through the customer portal.
After a request is submitted, ServicePlus selects an authorized contractor. Under normal circumstances, ServicePlus contacts a contractor within two days during business hours, or four days on weekends and holidays. The contractor then contacts the homeowner to schedule the visit. These are contractor-contact timeframes, not guaranteed repair-completion deadlines.
A Trade Service Call Fee applies to each dispatch, even if coverage is denied. Read the applicable agreement to understand this charge and any other potential out-of-pocket expenses.
Coverage is subject to the service agreement and plan terms. The sample agreement generally starts coverage 30 days after acceptance and receipt of applicable fees. ServicePlus may waive the waiting period at its discretion when proof of continuous prior coverage is provided.
Before purchasing home appliance protection plans, consider these questions:
Are your most important appliances included in the plan?
Do optional items require additional fees?
Are your appliances standard or professional-series models?
Do the exclusions affect components you may need repaired?
Are the per-item and aggregate limits suitable for your expectations?
ServicePlus coverage is not available in California or in every state. Availability and terms may vary by location, so review the agreement that applies to your state before enrolling.
The right service contract depends on the appliances you own, their condition, and the limitations you are comfortable with. Rather than relying on a name alone, compare home appliance protection plans by their written coverage details to understand what qualifies for service and what costs may remain yours.
Visit the ServicePlus home warranty plans page, read the sample service agreement, and request a quote. If you are comparing home warranty service in the US, confirm state availability and the terms that apply to your home before enrolling.
They cover eligible failures of specified appliances, subject to plan exclusions and limits. ServicePlus Gold and Platinum include different appliance combinations, so check the plan details and applicable agreement before purchasing coverage.
The sample agreement excludes refrigerator ice makers unless optional coverage is purchased. It also excludes certain other refrigerator components, including shelves, glass, lighting, handles, and door seals.
ServicePlus accepts requests around the clock by phone or through its customer portal. It selects an authorized contractor and, under normal circumstances, contacts one within two days during business hours or four days on weekends and holidays. The contractor then reaches out to schedule the visit.
ServicePlus states that coverage is available regardless of an appliance's age, make, or model. However, payment toward repair or replacement is limited to the depreciated value of the existing item. Covered appliances must be in good working order when coverage begins, and pre-existing conditions, deficiencies, and defects are excluded.
The sample agreement caps liability at $1,500 per contract item, with a $1,000 aggregate cap for professional-series appliances. If parts are unavailable, ServicePlus may offer a cash payment under the agreement's terms. Review the applicable contract for details.
