Due to COVID-19 we are
seeing an increase in volume. Please be aware
that contractors are limited at this time, and
we are experiencing some delays. If you are
contacting us for the status of your claim
please visit your
Customer
Portal for updates.
Our top
priority is your health — and our
contractors' — during your service
experience. To reduce the spread of COVID-19
we’ve
asked our contractors to notify us immediately
if they’ve been exposed or infected so we can
re-route their service requests. We will
continue to work closely with our contractors so
they can maintain a safe, high-quality service
experience as the impact of the coronavirus
evolves.
We’ve also shared
Centers for
Disease Control and Prevention best
practices and recommended service visit
precautions to help protect you and them.