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For those customers who have concerns about converting to e-automate, I would like to set your mind at ease. The implementation and training staff will do what ever it takes to make your organization successful. Our conversion went extremely well. We are very satisfied with the implementation and gradually developing confidence in our ability to operate e-automate. Casey Cook
President/CEO
Addtronics Business Systems
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Optimize your field service force.
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Remote Tech is an enhanced snap-on module for the e-automate™ business management software solution. It gives field service technicians the ability to get information, manage service activities, and input data while out in the field using their notebook computer.
Information can be shared with the home office in real-time via the Internet or service calls can be handled offline and synchronized with the system later when the technician chooses.
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- Schedule, dispatch, track arrivals, and close calls while in the field.
- Add materials and labor
- Add meter readings
- Add problem / repair codes
- Take special notes on service calls
- Get directions from one call to the next
- Put calls on hold
- Mark calls as incomplete
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