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NewsDigital Gateway acquires ServicePlus American Fork, Utah - January 2, 2007. Digital Gateway™, a leading provider of integrated business management software solutions for businesses in the office automation industry, today announced that it has acquired the ServicePlus service management system intellectual property assets from Bedford, Nova Scotia-based network integration company ITN Inc. ServicePlus products are renowned for a high degree of process automation and are used by service organizations in the Hi-tech Electronics, Medical, Scientific, Process Automation and IT industries. With over 1,200 copies of ServicePlus sold worldwide, the current release reflects a high level of domain expertise and over 12 years of continuous enhancement. ServicePlus is the fourth company Digital Gateway has acquired since it's inception in 1995. DGI acquired Houston-based FasTrak in 2000 and Canada-based ServiceView in 2001 and CalType in 2005. This most recent acquisition allows Digital Gateway to take the next logical step in its evolution by expanding its market footprint beyond the office automation industry that it has come to dominate and addressing a new family of related service driven industries with a proven solution. "We have been looking for a world class platform that will accelerate our entry into new, related markets for some time now and the ServicePlus opportunity provides us the ideal technology, domain expertise and customer base to realize our objectives while maintaining our leadership position in our traditional markets." said Jim Phillips, CEO of Digital Gateway. "The experienced team that we've been able to bring into our family had a significant stake in the development and growth of ServicePlus and shares our commitment to integrity and innovation." Stephen Munro, ex-partner and V.P. Business Development at ServicePlus Corporation has joined Digital Gateway to drive the renewed ServicePlus marketing & support efforts and to work with Digital Gateway personnel to develop e-Automate and ServicePlus into a single solution offering. Steve will be building a seasoned ServicePlus team based in Ottawa, Canada. "I'm truly excited about the prospect of reviving the ServicePlus brand with Digital Gateway and reengaging with the ServicePlus installed base. Digital Gateway has the commitment proven over a decade to customer service excellence, leadership and technical expertise to reestablish ServicePlus as the solution of choice for service providers in the markets that it was designed for." Said Steve. "Our plans to integrate the e-Automate and ServicePlus business rules will ultimately provide unique and powerful solutions for Digital Gateway's traditional and new family of markets." About Digital Gateway - www.digitalgateway.com Headquartered in American Fork, Utah, Digital Gateway was organized in 1995 to create E-automate, a business management software system that automates and improves many common business processes integral to companies in the office automation industry. These processes include accounting, inventory, service dispatch, contract management, sales and others. Utilizing a native Windows® environment, open-platform architecture and a scalable MS SQL Server® database engine makes the system powerful and sophisticated, yet comparatively easy to use. Since its introduction to the office automation industry, E-automate has become the fastest growing business management system among imaging dealers nationwide. About ServicePlus - www.serviceplus.com Originally based in Ottawa, Canada, ServicePlus was established in 1989, and earned an installed base of over 1,200 customers by providing highly automated service management systems that manage all facets of the core service unit, with deep functionality for call management, dispatch, work order and contract management, inventory, purchasing, RMAs, and invoicing. Just prior to releasing V6.0 in 2000, the company ceased operations and the assets were acquired by ServicePlus customer and network integrator ITN Inc. Up to this recent Digital Gateway Inc acquisition, ITN had been providing technical support services on current release V5.2. ENX Magazine interviews Digital Gateway, Inc. Contributing editor and industry consultant Ronelle Ingram has written an in-depth article for ENX Magazine's August 2006 issue. Titled "E-Automate The Rising Phoenix," the article reviews the life and times of Digital Gateway, Inc. from the people to the products and our company's bright future. To read the article, please visit ENX Magazine's website or download a .PDF version of the article here, or simply pick up a copy of ENX Magazine’s August 2006 issue and read about us on page 18! Audio Testimonials Section Added to the Digital Gateway Website In a continuous effort to achieve better communication with e-automate users and the public Digital Gateway has introduced an audio testimonial section featuring the voices of our customers detailing their successes with Digital Gateway’s suite of dealer management system products. To begin the audio testimonial series we have interviews with Lou Anne Strickland and George Paul Lewis, Jr. from Stewart Organization, Mike Murray from Business Works of Hawaii and Mike Kirkpatrick from Standard Office Systems. To start listening to the clips, please head on over to the audio testimonials page. Digital Gateway and CalType Solution, Inc. Unite American Fork, Utah - August 15, 2005. Digital Gateway™, a leading provider of integrated business management software solutions for businesses in the office automation industry, today announced that it has united with Missouri-based software company, CalType™ Solution, Inc., makers of CalType and Advantage dealer automation software. CalType is the third company Digital Gateway has united with since it's creation in 1995. It joined with Houston-based FasTrak in 2000 and Canada-based ServiceView in 2001. The purpose of these strategic consolidations has been to integrate industry-best technologies and people into Digital Gateway and its flagship business management software package, e-automate™. "We are always looking for software providers who we can combine our efforts with to provide a better overall solution to dealers." said Jim Phillips, CEO of Digital Gateway. "We've known Joe and his people at CalType for years and his values, understanding of his customers' needs, and experience in the industry make him and his company an essential part of Digital Gateway's strategy." Joe Garcia, President of CalType, will join Digital Gateway with the primary responsibility of working with Digital Gateway personnel to understand and better serve CalType customers and working with CalType customers who choose to adopt e-automate to ensure they experience a smooth transition to the new business management software. "This is a natural step for CalType." said Joe. "I've been in this business for over 20 years and have associated with the people of Digital Gateway for a number of those years. I've come to recognize the strength of both their people and their products. We share the same commitment to dealers and have the same goal of providing the industry with the software tools needed for businesses to run their organizations more efficiently and profitably. I am certain this move will benefit CalType customers and the industry as a whole." About Digital Gateway Headquartered in American Fork, Utah, Digital Gateway was organized in 1995 to create E-automate, a business management software system that automates and improves many common business processes integral to companies in the office automation industry. These processes include accounting, inventory, service dispatch, contract management, sales and others. Utilizing a native Windows® environment, open-platform architecture and a scalable MS SQL Server® database engine makes the system powerful and sophisticated, yet comparatively easy to use. Since its introduction to the office automation industry, E-automate has become the fastest growing business management system among imaging dealers nationwide. About CalType Solution, Inc. Headquartered in Columbia, Missouri, CalType was founded in 1963, and grew from a small business to one of the nation's leading office machine dealerships. Based on the common problem of finding software packages specifically designed for office machine dealers, CalType licensed RealWorld Accounting Software in 1983 and used it to create The CalType Solution, a complete accounting and service management system for dealers. The results have made CalType a recognized leader in the software systems world.  Jim Phillips and Joe Garcia announcing unification Digital Gateway Releases Remote Tech June 19, 2005 Remote Tech is the mobile technician optimization module for the e-automate business management system. In version 2.0, technicians can view their service call lists, enter new calls, close and complete calls, and get directions to customer locations from their laptop while conducting service calls in the field. Data is automatically updated within the e-automate system. This can be done via the web while in the field, or by using a sync function when they return to the home office. Imaging Industry Trend: Ever More Efficient, Cost-Effective CRM IRVINE, Calif May 3, 2005 -- Imaging Portals, Inc. announced today the immediate availability of a direct integration interface with Digital Gateway's e-automate business management system. The interface provides automated transfer of meter readings into the e-automate billing system. Using the interface will allow imaging dealers to save time and reduce error caused by manually entering meter readings into the e-automate system. Imaging Portals, "Leaders in Remote Monitoring®," develops and deploys remote monitoring systems for document imaging devices. With its Fleet-Complete® concept, Imaging Portals can monitor and report meter readings from all networked printers and copiers as well as stand-alone copiers and MFP imaging devices. American Fork, Utah-based Digital Gateway Inc. ™ is a premier provider of enterprise solutions for small and mid-size businesses in the field services industry. They are the creators of e-automate™, a software product providing comprehensive business management capabilities in accounting, inventory, service dispatch and sales. "We are happy to be working with Digital Gateway and their e-automate software," said Worth Probst, CEO of Imaging Portals. "This cooperative effort is part of an industry trend to make imaging dealers' customer relationship management more efficient, sophisticated and cost-effective." Imaging Portals has the most extensive experience in the meter collection marketplace, with more than one million meter readings collected and transferred to billing systems. Imaging Portals holds eight major patents for remote meter reading and device monitoring. The company markets wireless and networked devices that collect and report meter readings. The company also has a central database system that aggregates the meter information for each customer's fleet, resulting in a timely and accurate billing system. This information now integrates seamlessly into Digital Gateway's premier business management solution, e-automate. "Digital Gateway is committed to leverage existing as well as emerging technologies including bringing the power of the Internet to the Small and Medium-size Enterprise market," stated James Davis, President of Digital Gateway. "Working with Imaging Portals is a logical step in the evolution of our commitment to our customers. About Imaging Portals, Inc. Imaging Portals, Inc. (www.imagingportals.com) is a solutions company whose primary focus is the collection of meter readings and other device status information from print output devices-copiers and printers-from all major printer/copier manufacturers. Imaging Portals' ImageTrak™ product line allows for a Fleet-Complete solution, which collects meter readings from all devices, whether stand alone and networked, and aggregates the data into the ImageTrak Central Data Repository database. In addition to its comprehensive solutions product line, Imaging Portals owns the eight major patents in automated meter-reading collection technology and licenses those patents to manufacturers who incorporate the technology into their own products. Imaging Portals maintains headquarters in Irvine, Calif., with sales and support locations in Florida, Illinois and New Jersey. "Leaders in Remote Monitoring" and "Fleet Complete" are registered trademarks, Imaging Portals is a service mark, and ImageTrak is a trademark of Imaging Portals Inc.  About Digital Gateway For over a decade, Digital Gateway (www.digitalgateway.com) has provided total business management software solutions for small to medium-sized businesses in the imaging market. These solutions include the e-automate business management system, and Digital Taskforce, a robust business monitoring and automation tool. Together, they give dealers the control they've always needed to more effectively manage common business processes like accounting, sales, service, inventory and more. While robust and sophisticated, the system has an eye toward being intuitively easy to learn, understand and use. By using Digital Gateway solutions, businesses become more efficient, informed, and profitable. As a result, they gain the freedom they've always desired to focus on the most crucial aspects of their organization. Business Latency: A Silent Killer of Your Organization's Efficiency and How You Can Remove It (as seen in the RSPA annual journal) By Daron Jones, VP of Professional Services of Digital Gateway Efficiency - it's the holy grail of businesses striving to do more with less and outpace their competition. The goal of efficiency can often be elusive, but there are common areas of business latency that when analyzed, can lead to an efficient and optimized organization. The investment in the most recent technologies such as phone systems, computers, and computer software is done with the explicit hope that these investments will increase organizational efficiency. Similarly, investing in training is done with the expectation that the training will result in a smarter staff, one that makes fewer mistakes, and takes less time to do routine tasks. Although these two investments - technology and training - are quite different, they both have the same ultimate goal-efficiency. In other words, these investments improve the ability to capture and analysis information for efficiently and increase the ability to do one's job faster and smarter than before. However, most organizations take the easy approach to these investments by just signing the check, implementing their technology or training, and hoping for increased efficiency. This approach rarely works. Those who take the time to review their internal processes and determine how to integrate them with new technologies and better able to realize their anticipated return on their technical and training investments. The silent killer of efficiency is latency. Latency occurs in tasks that may be error prone, redundant and/or capable of being replaced by automation. Latency is causing huge amounts of wasted capital in businesses today and is quickly becoming a threat to survival for organizations who desire to remain competitive in today's business landscape. Here are some questions to help you diagnose potential latencies within your organization:
Not only do tasks that could be automated waste time, but there is the factor of human error to consider. A person gathering and producing data is mistake prone. Creation of that spreadsheet every month, by a different person each month, could result in varying degrees of data selected, varying accuracy, and different formats. Now combine the latency issue with the impact of mistakes and your business problems are increased. A primary solution to business latency is the automation of redundant tasks. But before business latencies can be automated, they must first be identified. Below are the six most common areas for latency within an organization. Part two of this article will explain in more detail how to remove these efficiency killers from your organization. Latency #1: Executing Redundant Tasks Employees doing mind numbing, redundant tasks waste time and result in old, out-of-date information. Most organizations can identify areas of their business where processes can be automated to take care of redundant tasks. Automating such tasks removes error and better leverages people within the organization to perform value-add activities. Latency #2: Identifying & Responding to "Trouble Spots" Too many organizations either take too long or simply don't respond to ongoing problem areas of their business when they are discovered. This is one of the more challenging latencies for a business to recognize, since most organizations' approach to trouble is to "see it, fix it, and forget about it". As such, the identification of recurring trouble spots (which is where latency is most apparent) requires an in-depth analysis of an organization's business processes and asking such questions as: "What happens in our business when . . . " Although it's human nature to fix a problem and move on as quickly as possible, the exercise of working backwards from the problem (to explore why it occurred and how to prevent it) allows organizations to identify the true cause of the latency. Latency #3: Profiling & Loyalty-Building Striving for customer profile tracking and customer loyalty plans that never materialize because companies were "just too busy to get around to it" is all too commonplace. Identifying and seizing potential sales opportunities through analyzing current and historical business data can do much to drive growth and customer loyalty. What many don't realize is how easy and routine this can be for organizations who take the time to establish automated processes for it. Latency #4: Monitoring & Processing E-mail Letting important email from customers grow old and stale will give you the reputation of being unresponsive. With so much e-mail distributed internal and external to most organizations, the ability to filter through the dirt to find the gold is a common source of latency. Organizations either take too much time filtering through information or they let important messages fall through the cracks. What many don't know is the process of managing incoming and outgoing e-mail can be automated to a large degree. Latency #5: Generating & Distributing Reports Running and distributing reports too late in the month to make a difference is an all too common latency. Having the right information at the right time is crucial to any organization's success. The ability to automatically trigger, generate, and deliver reports to the appropriate recipients will dramatically increase efficiency within businesses and give the added benefit of better, more timely information. Latency #6: Integrated Data Analysis & Response There's a reason why this Latency was saved for last. It's most difficult to achieve. Most organizations have not considered "integrated data analysis & response" in terms of latencies because everyone assumes nothing can be done about them. But with current technologies that automatically and dynamically analyze data between multiple business applications and (if appropriate) trigger the appropriate automated workflow, current processes can be automated to a degree not previously possible. Analyzing these common areas of latency is the first step to becoming a more efficiently run business. Next, organizations must evaluate whether or not the automation of a task is beneficial. If yes, is the automation of the task something that a machine can do? Is there enough information at hand to detect a condition? Detecting the condition is the key issue because detection is conditional. Many organizations do not automate tasks because there is not enough information at hand to identify unique conditions. Imagine for a moment that you could automatically know that:
Over the past 20 years, enabling technologies have allowed us to process information faster, store it more efficiently, and retrieve it more intelligently. But, there comes a point when technology can gain only so much more efficiency. It is at that point companies need to look inward at their own processes and procedures to see where delays, bottlenecks, and simple lack of awareness play major roles in impacting their efficiency. Latencies exist in all organizations, and can be readily identified in a variety of areas of a company's business. These latencies impact an organization's efficiency in more than just the mere time they take up. They have a domino effect insofar as they are indicative of business problems that cause organizations to lose productivity, revenue, and customer satisfaction. Latencies will never completely disappear, but organizations are not so much racing against the clock as they are racing against their competition. Businesses that adopt procedures and automation that reduce its latencies will find themselves in a competitively superior position. Contributing Authors: Charles Erwin and Don Farber Digital Gateway Releases Digital Taskforce Digital Taskforce is a new product from Digital Gateway that integrates with the e-automate business management system to allow businesses to automate aspects of their organization in a way never before possible. Essentially, the product acts as a platform on which users can keep tabs on important business processes, trigger alerts when someone needs to be notified, execute workflow tasks automatically, and generate informative reports based on what happened. It acts as a virtual taskforce businesses can create to monitor and optimize whatever part of their organization they choose. For example, companies can use Digital Taskforce to monitor for data entry errors. A manager can automatically receive an e-mail alert when suspicious information like a new customer with missing tax codes is entered into the e-automate system. Businesses can also use Digital Taskforce to automatically send out text messages to field technicians every time a new service call is received. Because Digital Taskforce has open architecture and integration with e-automate, there are virtually endless possibilities for increased productivity and improved operational efficiency. The product comes with 48 pre-configured events with more scheduled to be released periodically. For more information, call 866.DGATEWAY. EFI Announces Intent to Join Forces with Digital Gateway to Improve Dealer Operations Efficiency ITEX, Las Vegas - Feb. 3, 2005 - EFI (Nasdaq: EFII), the world leader in digital imaging and print management solutions for commercial and enterprise printing, today announced the intent to develop an interface between its Automated Dispatch Systems (ADS) solution suite and Digital Gateway's e-automate, an industry-leading business management system for small and medium-sized businesses in the imaging market. ADS support of the e-automate system is slated to be the first result of the strategic relationship between EFI and Digital Gateway. The goal of the relationship is to afford traditional copier dealers and related distribution channels with the tools to drive greater efficiency in business operations. The relationship with Digital Gateway will provide ADS with proven technology that complements its mission of implementing compelling new enterprise applications to streamline manually-intensive processes inherent to providing world-class customer service. Integrating the ADS system into the e-automate business management software package will provide dealers with the tools to increase profitability of service operations. "EFI's objective for forging a relationship with Digital Gateway is to dramatically enhance our ability to drive greater value to the traditional copier channel with the tools, processes and services that can significantly improve a dealer's bottom line," said Mike Stramaglia, General Manager of EFI's Service Automation Group. "ADS has an accomplished track record of enhancing a wide variety of service functions for dealers, while e-automate has successfully demonstrated its value to the dealer community by better managing business-critical processes." "EFI's Automated Dispatch Systems has earned a reputation for delivering to service providers the optimal technology to increase the efficiency and quality of customer service," added Jim Phillips, CEO of Digital Gateway. "Digital Gateway joining forces with EFI will provide a tremendous advantage to customers as they're further empowered to achieve their objectives with cost-effective, timely, meaningful information." A cornerstone of EFI's Service Automation Group, ADS's focus is to improve the operational efficiencies of service organizations within the copier channel to boost productivity and profit. In its 12-year history, ADS has closed more than 50 million service calls and currently supports approximately 16,000 users across North America. A turnkey and scalable system, the ADS solution automates and optimizes industry-standard processes such as service dispatch, field service management, help desks, parts replenishment, credit collections and meter billing. e-automate leverages leading technologies in a user-friendly interface that effectively manages dealer's core business processes, including accounting, sales, inventory, field service, purchasing, and more. Integrated reporting tools simplify access to critical information, empowering users with real-time knowledge that improves a company's ability to set, track and achieve business goals. About EFI EFI (www.efi.com) is the world leader in digital imaging and print management solutions for commercial and enterprise printing. EFI's award-winning technologies offer document management tools from creation to print, including high fidelity color and black and white Fiery® print servers that can output up to 2000 pages per minute; powerful production workflow and print management information software solutions for increased performance and cost efficiency; and an array of business-critical enterprise and mobile printing solutions. EFI maintains 22 offices worldwide. About Digital Gateway For over a decade, Digital Gateway (www.digitalgateway.com) has provided total business management software solutions for small to medium-sized businesses in the imaging market. These solutions include e-automate, Digital Salesforce, and Digital Taskforce. Together, they give dealers the control they've always needed to more effectively manage common business processes like accounting, sales, service, inventory and more. While robust and sophisticated, the system has an eye toward being intuitively easy to learn, understand and use. By using Digital Gateway solutions, businesses become more efficient, informed, and profitable. As a result, they gain the freedom they've always desired to focus on the most crucial aspects of their organization. Note to editors: EFI and Fiery are registered trademarks of Electronics For Imaging, Inc. in the U.S. Patent and Trademark Office and/or certain other foreign jurisdictions. All other trademarks mentioned in this document are the property of their respective owners. Availability and specifications subject to change without notice. Digital Gateway Announces Digital Taskforce at ITEX Digital Gateway announces a new product called Digital Taskforce that will allow businesses to automate aspects of their organization in a way never before seen. Essentially, the product acts as a platform on which users can keep tabs on important business processes, trigger alerts when someone needs to be notified, execute workflow tasks automatically, and generate informative reports based on what happened. It acts as a virtual taskforce businesses can create to monitor and optimize whatever part of their organization they choose. As a result, the organization becomes smoother running and better informed. Day-to-day tasks can be taken care of automatically-giving users of the system greater control over their business and more freedom to focus on their highest priorities. Digital Gateway Vendor Profile - February Issue: The Image Source Quick Facts
Digital Gateway: Giving Dealers Control Over Their Business and Freedom Over Their Time Back in 1996 when Digital Gateway (then called e-automate) consisted of 20 employees and a handful of customers, the dotcom frontier appeared limitless and the company was rushing to bring new software solutions to dealers in a way never before seen. Now, nine years later, with a new name, hundreds of customers, and a host of new partnerships and solutions, Digital Gateway has grown and matured. Yet its focus on improving the way dealers are able to conduct business hasn't changed. "When the dotcom bubble burst, we looked at what we had built and realized it had real value and was worth reinvesting in," said Jim Phillips, CEO of Digital Gateway. "So we refocused and rededicated ourselves to creating the solutions that would help dealers gain the control over their business they needed to compete and win in today's marketplace." Digital Gateway's core product, e-automate, has modules that cover virtually every aspect of a dealer's business. These modules include accounting, sales, service, inventory, purchasing, equipment tracking, meter reading and others. Enhanced modules are also available for dealers who need the ability to access the system online, manage point of sale activities, automatically collect meter readings from networked office machines, or use laptops and PDA's in the field during service calls. Due to the system's open architecture and centralized SQL server database, integration with other industry partners has been a strong selling point. Partner modules that work seamlessly with e-automate include Goldmine, Falcon, Crystal Reports, Microsoft MapPoint, Valogix inventory optimizer, and ADS/EFI's remote technician solutions. Digital Gateway also offers an online sales force automation tool called Digital Salesforce. This system allows dealer's sales personnel to effectively manage their prospecting and sales activities via the Web. Because the people at Digital Gateway understand their systems are only as good as the people who use them, they have a Professional Services division dedicated to helping users get the most out of their investment. Dealers are able to choose from an assortment of silver, gold and platinum implementation, training, and support programs depending on their needs. Additional consultation and customization services are also provided to help customers optimize their system and realize significant improvements to their business. "Though our systems are relatively intuitive and easy to use, in some cases implementing a new business management system is akin to heart surgery for a dealer's business," said Daron Jones, VP of Business Improvement Services. "Proper assessment of a customer's needs up front during the migration to the new system always saves time, money, and headaches later on." What's In Store For Dealers in the Future? Digital Gateway is in the final stages of development for a solution that could revolutionize the way dealers do business. The product is called Digital Taskforce. It will allow dealers to automate certain aspects of their business in a way never before seen. Essentially, the product is a platform on which dealers can monitor business processes, trigger alerts when something important happens, execute key workflow tasks based on those important events, and generate reports based on what happened. For instance, the system could monitor inventory levels of toner. When levels fall below a certain point, a purchase order to replenish the supply could be automatically created and sent to a supplier along with an internal notification informing purchasing personnel what has transpired. This example, along with many other time and labor intensive business processes, can be automated using Digital Taskforce. "Dealers have been asking for this for a long time and we're excited to finally deliver it to them," said James Davis. "It's like having your own taskforce to do stuff for you around the office while you're sleeping, or better yet, golfing." "Our vision of creating solutions that will allow dealers the freedom to spend less time and energy on the day-to-day aspects of their business and more time understanding and driving the critical success factors of their organization hasn't changed since day one," said Jim Phillips. "Now we're just closer to realizing our dream than ever before." Digital Gateway Releases Feature-Rich e-automate Version 5.5 American Fork, Utah - November 11.2004. Digital Gateway, a leading provider of enterprise accounting and service systems for small to mid sized businesses, today announced the release of a significant update to the acclaimed E-automate business management system. E-automate 5.5 adds tools to help service oriented organizations more easily manage and grow their total business. In addition to enhancements in overall performance and ease-of-use, E-automate 5.5 makes the collection of meter readings more time and cost efficient through automated e-mailing and faxing of meter reading requests. Also included are call escalation features designed to help businesses manage their service calls more effectively. "Since we've upgraded to e-automate 5.5, we have seen improvements in all areas of the product." said Mike Kirkpatrick, IT Director of Standard Office Systems. "It has increased our productivity and effectiveness, especially in the way we service our customers." This release marks a milestone in Digital Gateway's long-term strategic commitment to make current technologies accessible, affordable, and easy-to-use for smaller enterprises. "We have worked closely with over 200 of our users to determine the functionality that would make the most difference in their ability to manage their organizations." said Jim Phillips, Digital Gateway's CEO. "Our users are pleased with the results of this release and I'm excited to make the added features available to the field services industry-at-large." Digital Gateway released the last version of their business management system, E-automate 5, in March of this year. "We're committed to consistently updating E-automate to make sure it's the best possible business management system for our customers." said James Davis, President of Digital Gateway. "E-automate 5.5 represents 9 months of hard work and dedication and we'd like to thank our customers for working hand-in-hand with us as partners to make this release successful." About Digital Gateway Headquartered in American Fork, Utah, Digital Gateway was organized in 1995 to create E-automate, a business management software system that automates and improves many common business processes integral to small and medium sized companies. These processes include accounting, inventory, service dispatch, contract management, and sales. The current, open-platform architecture makes the system powerful and sophisticated, yet comparatively easy to use. Since its introduction to the office automation industry, E-automate has become the fastest growing business management system among imaging dealers nationwide. About Standard Office Systems (S.O.S.) Since 1966, Standard Office Systems has provided businesses and government agencies with a one-stop solution for their business machine needs. With factory-trained technicians and service staff, professional sales executives, radio dispatched field service, and flexible purchasing options, S.O.S. helps businesses keep their office running smooth by ensuring their office machines are running at peak efficiency. S.O.S. is based in Atlanta, Georgia. Contact Jim Phillips CEO Digital Gateway, Inc. Phone 801.492.3576 jphillips@digitalgateway.com 629 Courtyard Point Suite 100 American Fork, UT 84003 |
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