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Testimonials
I am a big believer in the bar code product. It has made a huge difference for us. Not only has it saved me a lot of money in lost inventory et cetera, we operate much more efficiently and we are better organized.

Michael P. Murray
CEO
Business Works of Hawaii, Inc.

Industries

ServicePlus provides the ideal service management solution for organizations that base their relationships with customers on the sale, support and service of capital equipment, including manufacturers, value-added resellers and independent service organizations ServicePlus offers extensive business process automation to manage the complexities of the IT industry's warranty and RMA business models.

The highly flexible and functionally rich Contracts module backed by an Escalation Engine that ensures promise of performance, the comprehensive Logistics, Call Management and intelligent Dispatching contribute greatly to ServicePlus' success across all of its target industries. Exceptional depth in equipment and configuration management, the ability to append Equipment and Make/Model records with active and passive data regarding specifications, environmental and servicing data play well to the industrial base while companies servicing medical equipment benefit from ServicePlus' functional alignment with Title 21 CFR Part 11 regulations.

The ServicePlus solution is widely installed in the following industries:
  • Information Technology
  • Imaging
  • Industrial Manufacturing
  • Controls & Instrumentation
  • Radio Communications
  • Medical Devices
  • Retail Point of Sale