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Training Academy


Agenda
Testimonials
We saw significant improvement in managing our service business and our inventory when we implemented e-automate.

Rick Stillwell
Owner
CardSmart Systems, Inc.




Calendars

Web Based Training Schedule
December 2006
Silver Using DG Remote Tech 12/5/06 4:00 PM EST
Silver Contract and Meter Basics 12/6/06 4:00 PM EST
Silver Using Online Help (STEPS) 12/7/06 4:00 PM EST
Silver Equipment History Tracking 12/12/06 11:00 AM EST
Silver Monthly Closing Procedures NEW 12/12/06 4:00 PM EST
Silver Using the AR Console 12/13/06 11:00 AM EST
Silver List and Codes Review NEW 12/14/06 9:00 AM EST
Silver Performing Physical Inventory NEW 12/14/06 4:00 PM EST
Silver Using Digital Task Force 12/18/06 11:00 AM EST
Silver Callbacks, Alerts and Escalation 12/19/06 11:00 AM EST
Silver Using the Dispatch Console 12/20/06 11:00 AM EST
Silver Advanced Contracts 12/21/06 11:00 AM EST
January 2007
Silver e-views 1/3/07 11:00 AM EST
Silver Equipment History Tracking 1/3/07 4:00 PM EST
Silver Using the AR Console NEW 1/4/07 11:00 AM EST
Silver Custom Properties 1/4/07 4:00 PM EST
Silver Using the Meter Request Agent 1/10/07 11:00 AM EST
Silver e-automate Questions & Answers 1/11/07 11:00 AM EST
Silver Monthly Closing Procedures NEW 1/11/07 4:00 PM EST
Silver Performing Physical Inventory 1/16/07 4:00 PM EST
Silver List and Code Review NEW 1/17/07 11:00 AM EST
Silver Using the AR Console NEW 1/18/07 4:00 PM EST
Silver Using the Dispatch Console 1/23/07 11:00 AM EST
Silver Advanced Contracts 1/23/07 4:00 PM EST
Silver Using Online Help (STEPS) 1/24/07 11:00 AM EST
Silver Contract and Meter Basics 1/25/07 11:00 AM EST
Silver Vendor and Customer Returns 1/30/07 4:00 PM EST
Silver Using the Inventory Logistics Console 1/31/07 4:00 PM EST
February 2007
Silver Designing Queries in DTF 2/1//07 11:00 AM EST
Silver Equipment History Tracking 2/1//07 4:00 PM EST
Silver Using DG Remote Tech 2/6/07 4:00 PM EST
Silver Equipment Subcomponents 2/7/07 4:00 PM EST
Silver Contract and Meter Basics 2/8/07 4:00 PM EST
Silver Using the AR Console 2/13/07 4:00 PM EST
Silver Performing Physical Inventory 2/14/07 11:00 AM EST
Silver Monthly Closing Procedures 2/14/07 4:00 PM EST
Silver Designing Events in DTF 2/15/07 11:00 AM EST
Silver List and Code Review 2/15/07 4:00 PM EST
Silver Using Digital Task Force 2/19/07 11:00 PM EST
Silver Using the Dispatch Console 2/20/07 11:00 AM EST
Silver Advanced Contracts 2/21/07 11:00 AM EST
Silver Advanced Event Setup & Crystal 2/22/07 11:00 AM EST
Silver Credit Card Processing 2/22/07 4:00 PM EST
Silver Using the AR Console 2/27/07 11:00 AM EST
Silver Supply Management 2/27/07 4:00 PM EST
Silver Using Online Help (STEPS) 2/28/07 4:00 PM EST




e-ssentials Classroom Training Schedule
Operational e-ssentials

Level
Location		 Start
Date		 End
Date		 Registration
Deadline		 Withdraw
By
Gold Regional (Atlanta) 12/12/06 12/15/06 11/12/06 11/26/06
Gold Regional (Wash. DC) 1/16/07 1/19/07 12/17/06 12/31/06
Gold American Fork, UT 2/12/07 2/16/07 1/13/07 1/27/07
Gold Regional (Atlanta) 3/19/07 3/23/07 2/18/07 3/4/07
Gold Regional (New York) 4/16/07 4/20/07 3/18/07 4/1/07
Gold Regional (Atlanta) 5/14/07 5/18/07 4/14/07 4/28/07
Gold American Fork, UT 6/18/07 6/22/07 5/20/07 6/3/07
Gold Regional (Atlanta) 7/17/07 7/21/07 6/17/07 7/1/07
Gold Regional (Houston) 8/20/07 8/24/07 7/21/07 8/4/07
Gold American Fork, UT 9/17/07 9/21/07 8/19/07 9/2/07
Gold Regional (Atlanta) 10/15/07 10/19/07 9/8/07 9/22/07
Gold Regional (TBA) 11/12/07 11/16/07 10/13/07 10/27/07
Gold American Fork, UT 12/10/07 12/14/07 11/11/07 11/25/07
Advanced e-ssentials

Level
Location		 Start
Date		 End
Date		 Registration
Deadline		 Withdraw
By
Gold American Fork 1/8/07 1/9/07 12/9/06 12/23/06
Gold American Fork 4/2/07 4/3/07 3/3/07 3/17/07
Gold American Fork 7/9/07 7/10/07 6/9/07 6/23/07
Gold American Fork 10/8/07 10/9/07 9/8/07 9/22/07




Management Training Series
Model for Success Executive Conference

Location		 Start
Date		 End
Date		 Registration
Deadline		 Withdraw
By
Midway, UT 12/6/06 12/7/06 N/A N/A